In conversation with Jay Cross about Learning and Performance
March 16th, 2010
Last week I had the great pleasure to video a Skype conversation with Jay Cross where we discussed our recent survey on ‘How Managers Learn’, learning, informal learning and performance. As ever when you talk to Jay or read his work he gets you thinking and sparks ideas. This time was no different!
There are four short videos of our conversation:
Introductions:
How Managers Learn
Learning and Performance
Informal Learning and Performance

Jay, thanks for posting!
Thank you for putting up the videos.
This was good, Thank you
Very informative guys, really enjoyed your conversation.
I picked up on Jay’s point about reinforcement and it fitted in with what I’ve been researching of late. Today I had a virtual meeting with Brian Collins from http://www.cameo.net and came away thinking, yep, that’s a game changer! This is a great tool that is long overdue in training departments! Cameo is a web based tool that delivers scenario based learning reinforcement via email. Rather than try and explain it all here I’d recommend starting with this link http://www.cameo.net/what-is-cameo.htm.
I’m off to read Peter’s research now, thanks for sharing by the way.
Until next time, Adios!
Hi Paul, thanks to the link to Cameo, reinforcement and time to think and reflect are so important and if the Cameo tool can act as a reminder that engages people that that must be a good thing.