How managers learn (in their own words) – White Paper
Informal learning is now widely recognised as playing an important part in the learning and performance landscape. 70% of the most effective learning takes place at work, outside of the ‘classroom’.
We wanted to know where managers looked for learning when faced with a challenge in the workplace, how frequently they did it, and how effective they perceived the different methods to be. Most importantly, we wanted to take a learner-centric approach and ask managers, not HR or learning and development professionals, whose perceptions and needs may be different.
As such, we commissioned ComRes to conduct a survey, and the findings show that managers frequently use informal activities to help them learn, and that on the whole they find them to be very or fairly effective.