May Newsletter

Welcome to the GoodPractice Newsletter

Welcome to the May edition of the GoodPractice newsletter. Last month the GoodPractice team exhibited at the CIPD-HRD show, and were thrilled to chat to clients and prospects alike. The most exciting news from last month was the launch of our fourth generation toolkit, which promises to deliver a personalised training enviroment akin to leading netwoking and media websites (read more).

The challenges of being a manager (in their own words)

What aspects of their work do your managers feel challenged by? Understanding this can help provide the right support to improve a manager’s performance.

In this paper we present some additional findings of research that was carried out in November 2009 with over 200 managers across a wide range of sectors. As part of this research managers were asked to give their view on the challenges they faced.
Download your free copy of ‘The challenges of being a manager (in their own words)‘.

Industry Spotlight

HRD 2010: Online network boosts learning at BT

Innovative and collaborative training programmes are shaping the changing landscape of learning and development, delegates at the CIPD’s HRD conference heard.

Both BT and GoodPractice client the Big Lottery Fund outlined how internal learning was vital to addressing both skills gaps and cultural changes in organisations, particularly in the current climate of shifting workforce demographics, reduced budgets and new communication channels (read more).

Re-inventing the GoodPractice User Experience

Last month we made a change to our technology platform that will allow us to offer our clients the next generation of GoodPractice toolkits. Early last year we embarked upon a project to examine the whole user experience of our products. Starting from scratch, we wanted to find out how we could make interacting with our toolkits even easier and more useful than it is already.

In order to do this, it was important to us that the end user was placed at the very heart of the development process. Follow our journey with our series of posts describing how we approached the redesign of our online toolkits for managers and leaders:
1. Re-inventing the GoodPractice User Experience
2. User Experience: Planning and Requirements
3. User Experience: Design
4. User Experience: Implementation, Testing and Measurement

Top 5 toolkit search terms

What over 1 million managers have been searching for this month

1. Change
2. Feedback
3. Time Management
4. Appraisal
5. Coaching

Featured Client

Canterbury Christ Church University
“Using the GoodPractice site and materials to support our relaunch of appraisal has been hugely beneficial and shown our staff that learning can happen in a variety of ways, not just the standard ‘course’! We have been very pleased with our staff use of the site, the support from GoodPractice and the flexibility the tool offers us”, explains Tracy Bell-Reeves, Canterbury Christ Church University (read more).

GoodPractice interviews Daniel Pink

Daniel H. Pink is the author of several provocative bestselling books about the changing world of work. His latest is Drive: The Surprising Truth About What Motivates Us, which uses 50 years of behavioural science to overturn the conventional wisdom about human motivation and offer a more effective path to high performance.

Listen to the podcast of the interview between GoodPractice editor David Edgar and Daniel, which explores the subject of motivation.

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